Managed Identity Services

Managing digital identities, without the right tools, people and processes in place, is complicated and error prone. The rapid adoption of cloud-based applications and services is breaking down the traditional enterprise defense perimeter and posing new risks, prompting many organisations to rethink traditional approaches to managing digital identities. In a cyber-aware world, organisations need constant controls and oversight over who is accessing their sensitive data, without impacting their employee’s ability to do their job.

  Assertiv Consulting’s Identity Optimisation Service Offerings are designed to help organisations get the most out of their existing Identity systems.


Don't replace your existing Identity system if you don't need to. Optimising what you already have will deliver a much better return on investment.


Our Optimisation Service will help you identify any obvious weaknesses in your security design, as well as known vulnerabilities in your Identity software. We can then help you to fix it.


You've probably got a wishlist of things you want to do to improve your Identity system. We can help you to streamline and automate your Identity processes, onboard core business applications, and improve user provisioning processes.

Now is the right time to optimise your Identity and Access Management system – Your way

Many organisations lack the internal resources and expertise to implement and maintain the appropriate digital identity services they need to operate securely.


Assertiv Consulting’s Managed Identity Services is designed to address this challenge by providing the technical expertise and experience you need to ensure your digital identities are secure, and the right people have access to the right information at the right time. We become part of your technical team and manage your identity system for you, utilising our team of identity experts who can help you fully utilise the features and functions of your identity system, the way it was designed.

      a lack of performance and capability be

Need some help managing your Identity System?

Ready when you are, for a discussion about how we can help.

Assertiv Consulting’s Managed Identity Services include the following service level capabilities

  • Incident Management – supported by a web based ServiceDesk Portal to log and resolve events that disrupt or have the potential to disrupt the digital identity service.

  • Problem Management – problems are underlying issues that are correlated with the root cause of service incidents.

  • Change Management – a formal change management process is used to control the lifecycle of any change that impacts the identity system.

  • Request Management – service requests are formal requests from employees via a service catalog for an identity related IT service to be provided.


  • Knowledge Management – a working knowledge of the identity system is accumulated over time and the Knowledge Management tool serves as a repository of this information.

  • Operations Management (BAU) – day to day operations and management of the identity system including activities such as the Joiner Mover Leaver process, Certification campaigns, Separation of duties control, Access requests, Policy setup and control, Reporting, Role creation and management, Privileged Access Management.

  • Application Onboarding – onboarding new applications into the identity system enables employees to gain immediate access to the applications, based on their role within the company.

Assertiv Consulting’s Expertise and Experience

As a highly regarded industry specialist, Assertiv Consulting is able to draw upon many years’ of experience designing, implementing and optimising Identity and Access Management systems to provide comprehensive system Health Checks, performance tuning, system upgrades and remediation services. 


Our Identity Consultants leverage the collective knowledge within our organisation to provide you with the best insights and practical recommendations regarding improvements to your Identity system, or identifying viable alternatives.


Assertiv Consulting has worked with many customers from a variety of industries including Financial Services, Government, Retail, Utilities, Higher Education, Telecommunications and others. Utilising our tried and tested Project Delivery Methodology, we take the complexity away from you, providing you an easy to read Identity Health Check report, and a recommendations roadmap. 


Beyond that, we are able to provide end-to-end project services, from planning and design, to deployment, training and support of the recommendations. Reach out for an obligation free discussion with one of our Consultants today.

Ready when you are, for a discussion about how we can help.


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